LAJ Academy – Coaching & Mentoring Services
Coaching and mentoring that helps people grow
Great people need space to think, learn and lead. LAJ Academy's coaching and mentoring services help leaders, managers, clinicians and staff unlock their potential, handle pressure and build confident, resilient teams.
Our coaches and mentors include practising NHS doctors and nurses, GPs and experienced clinical educators who understand the realities of pressured public service work. Every programme is structured, confidential and focused on outcomes that matter to the individual and the organisation.
Why choose LAJ Academy
Coaches and mentors with real frontline and leadership experience
Structured, goal-focused coaching using recognised models such as GROW
Suitable for NHS, local authority, education, care and third-sector organisations
Delivered face to face, by video or phone, or blended, and tailored to your organisation
An approved City & Guilds centre, Cyber Essentials certified and ICO registered
Our coaching and mentoring services
1. One-to-one coaching
Format: typically 4–6 sessions of 60–90 minutes · For: leaders, managers, clinicians and high-potential staff
Confidential, goal-focused coaching to help individuals step into new roles, lead through change, improve performance or manage pressure.
Coachees will be able to:
Set clear development goals and act on them
Build confidence, self-awareness and leadership presence
Manage workload, pressure and difficult conversations
Reflect on progress and sustain change after coaching ends
2. Team coaching and action learning sets
Format: a series of facilitated sessions, groups of 6–8 · For: teams, peer groups and leadership cohorts
Facilitated sessions that help teams work better together and peers solve real workplace challenges with structured support.
Participants will be able to:
Build trust, communication and shared purpose within the team
Work through real problems using action learning
Give and receive constructive challenge and support
Agree and follow through on team actions
3. Coaching Skills for Managers
Duration: 1 day (or 2 half-days online) · For: line managers, supervisors and team leaders
Practical training that equips managers to use a coaching approach in everyday conversations, one-to-ones and appraisals.
By the end, learners will be able to:
Explain the difference between coaching, mentoring and managing
Use the GROW model to structure coaching conversations
Apply active listening and powerful questioning
Use coaching to support performance, development and wellbeing
4. Mentoring Skills
Duration: half day · For: staff taking on a mentoring role, including clinical mentors and preceptors
Prepares mentors to support new starters, students, trainees and colleagues effectively.
By the end, learners will be able to:
Understand the role, boundaries and responsibilities of a mentor
Build a supportive, trusting mentoring relationship
Agree goals and review progress with a mentee
Know when and how to signpost to further support
5. Designing and running mentoring schemes
Format: consultancy and support, tailored to scope · For: HR, L&D and workforce teams
We help organisations set up and sustain internal mentoring schemes, for example for new starters, international recruits, newly qualified staff, people returning to practice or under-represented groups.
Our support covers:
Scoping objectives and scheme design
Recruiting, matching and training mentors and mentees
Guidance, templates and agreements
Evaluation and reporting on scheme impact
6. Coaching for clinicians
Format: one-to-one or small group · For: doctors, nurses, allied health professionals and GP registrars
Coaching from clinicians who understand clinical pressures, supporting career transitions, leadership roles, wellbeing and sustainable careers.
How we work
Contracting: every engagement starts with a clear agreement covering goals, confidentiality, boundaries and how progress is reported to sponsors
Face to face at your premises, at our venue at The Charter School Bermondsey, London SE16 4EE, or at partner venues across the UK
By video or phone via Microsoft Teams or Zoom, ideal for busy and dispersed staff
Blended, with resources and e-learning on our Moodle learning platform
Early, late and shift-friendly session times for NHS and care staff
Accessible materials and reasonable adjustments for everyone
Every coachee and learner can access supporting resources, and workshop learners receive a certificate of completion. Organisations receive reports on attendance, evaluation and outcomes, without breaching coaching confidentiality.
Tailored to your organisation
Any service can be adapted to your sector, values and priorities, or combined into a wider leadership and development programme. We begin with a short scoping conversation to understand your needs.
Book or enquire
Public sector buyers can also procure these services through the Crown Commercial Service Learning and Training Services DPS (RM6219).
Email: admin@lajacademy.co.uk Phone: 07787 720164 Website: www.lajacademy.co.uk
Coaching and mentoring that helps people grow
Great people need space to think, learn and lead. LAJ Academy's coaching and mentoring services help leaders, managers, clinicians and staff unlock their potential, handle pressure and build confident, resilient teams.
Our coaches and mentors include practising NHS doctors and nurses, GPs and experienced clinical educators who understand the realities of pressured public service work. Every programme is structured, confidential and focused on outcomes that matter to the individual and the organisation.
Why choose LAJ Academy
Coaches and mentors with real frontline and leadership experience
Structured, goal-focused coaching using recognised models such as GROW
Suitable for NHS, local authority, education, care and third-sector organisations
Delivered face to face, by video or phone, or blended, and tailored to your organisation
An approved City & Guilds centre, Cyber Essentials certified and ICO registered
Our coaching and mentoring services
1. One-to-one coaching
Format: typically 4–6 sessions of 60–90 minutes · For: leaders, managers, clinicians and high-potential staff
Confidential, goal-focused coaching to help individuals step into new roles, lead through change, improve performance or manage pressure.
Coachees will be able to:
Set clear development goals and act on them
Build confidence, self-awareness and leadership presence
Manage workload, pressure and difficult conversations
Reflect on progress and sustain change after coaching ends
2. Team coaching and action learning sets
Format: a series of facilitated sessions, groups of 6–8 · For: teams, peer groups and leadership cohorts
Facilitated sessions that help teams work better together and peers solve real workplace challenges with structured support.
Participants will be able to:
Build trust, communication and shared purpose within the team
Work through real problems using action learning
Give and receive constructive challenge and support
Agree and follow through on team actions
3. Coaching Skills for Managers
Duration: 1 day (or 2 half-days online) · For: line managers, supervisors and team leaders
Practical training that equips managers to use a coaching approach in everyday conversations, one-to-ones and appraisals.
By the end, learners will be able to:
Explain the difference between coaching, mentoring and managing
Use the GROW model to structure coaching conversations
Apply active listening and powerful questioning
Use coaching to support performance, development and wellbeing
4. Mentoring Skills
Duration: half day · For: staff taking on a mentoring role, including clinical mentors and preceptors
Prepares mentors to support new starters, students, trainees and colleagues effectively.
By the end, learners will be able to:
Understand the role, boundaries and responsibilities of a mentor
Build a supportive, trusting mentoring relationship
Agree goals and review progress with a mentee
Know when and how to signpost to further support
5. Designing and running mentoring schemes
Format: consultancy and support, tailored to scope · For: HR, L&D and workforce teams
We help organisations set up and sustain internal mentoring schemes, for example for new starters, international recruits, newly qualified staff, people returning to practice or under-represented groups.
Our support covers:
Scoping objectives and scheme design
Recruiting, matching and training mentors and mentees
Guidance, templates and agreements
Evaluation and reporting on scheme impact
6. Coaching for clinicians
Format: one-to-one or small group · For: doctors, nurses, allied health professionals and GP registrars
Coaching from clinicians who understand clinical pressures, supporting career transitions, leadership roles, wellbeing and sustainable careers.
How we work
Contracting: every engagement starts with a clear agreement covering goals, confidentiality, boundaries and how progress is reported to sponsors
Face to face at your premises, at our venue at The Charter School Bermondsey, London SE16 4EE, or at partner venues across the UK
By video or phone via Microsoft Teams or Zoom, ideal for busy and dispersed staff
Blended, with resources and e-learning on our Moodle learning platform
Early, late and shift-friendly session times for NHS and care staff
Accessible materials and reasonable adjustments for everyone
Every coachee and learner can access supporting resources, and workshop learners receive a certificate of completion. Organisations receive reports on attendance, evaluation and outcomes, without breaching coaching confidentiality.
Tailored to your organisation
Any service can be adapted to your sector, values and priorities, or combined into a wider leadership and development programme. We begin with a short scoping conversation to understand your needs.
Book or enquire
Public sector buyers can also procure these services through the Crown Commercial Service Learning and Training Services DPS (RM6219).
Email: admin@lajacademy.co.uk Phone: 07787 720164 Website: www.lajacademy.co.uk