LAJ Academy – Leadership and Management Training Services

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Leadership training for people who lead under pressure

Great services need great leaders. LAJ Academy's leadership and management courses give new and experienced managers the practical skills and confidence to lead people, manage performance and deliver change in demanding public service environments.

Our courses are designed and delivered by experienced leaders and educators, including practising NHS doctors and nurses, who have led clinical teams, services and education programmes themselves. Every course is practical, evidence-based and built around real workplace scenarios.

Why choose LAJ Academy

  • Trainers with real experience of leading frontline teams and services

  • Practical, interactive sessions, not just theory

  • Suitable for NHS, local authority, education, care and third-sector managers

  • Delivered face to face, live online, by e-learning or as blended programmes, and tailored to your organisation

  • An approved City & Guilds centre, Cyber Essentials certified and ICO registered

Our leadership and management courses

1. Leadership Foundations for New Managers

Duration: 1 day (or 2 half-days online) · For: new and aspiring managers, team leaders and supervisors

Helps people make a confident transition into their first leadership role.

By the end, learners will be able to:

  • Understand the shift from team member to manager

  • Recognise their own leadership style and its impact

  • Set clear expectations, delegate and prioritise

  • Communicate effectively with their team and senior colleagues

2. Leading High-Performing Teams

Duration: 1 day · For: managers and team leaders

Practical tools to build trust, motivation and accountability in teams.

By the end, learners will be able to:

  • Explain what makes teams effective

  • Build trust, engagement and shared purpose

  • Run productive team meetings and one-to-ones

  • Address conflict and dysfunction early

3. Compassionate and Inclusive Leadership

Duration: half day · For: managers and leaders at all levels

Explores how compassionate, inclusive leadership improves staff wellbeing, retention and the quality of services.

By the end, learners will be able to:

  • Describe the principles of compassionate leadership

  • Recognise bias and create an inclusive team culture

  • Build psychological safety so people feel able to speak up

  • Support staff wellbeing while maintaining high standards

4. Managing Performance and Difficult Conversations

Duration: 1 day · For: line managers and supervisors

Builds confidence to manage performance fairly and handle challenging conversations.

By the end, learners will be able to:

  • Set clear objectives and give constructive feedback

  • Prepare for and hold difficult conversations

  • Manage underperformance in line with policy

  • Recognise when to involve HR or occupational health

5. Leading Change

Duration: half day · For: managers and leaders implementing change

Practical approaches to planning, communicating and sustaining change.

By the end, learners will be able to:

  • Apply a recognised change model to a real project

  • Understand people's reactions to change and manage resistance

  • Communicate change clearly and involve staff

  • Measure progress and sustain improvements

6. Clinical Leadership

Duration: 1 day · For: doctors, nurses, allied health professionals and clinical team leaders

Delivered by our clinical faculty, this course develops the leadership skills clinicians need to lead safe, effective care.

By the end, learners will be able to:

  • Explain the role of clinical leaders in quality and safety

  • Lead multidisciplinary teams and handovers effectively

  • Use quality improvement approaches in everyday practice

  • Balance clinical, managerial and wellbeing demands

7. Supervision Skills

Duration: half day · For: supervisors in health, care and support services

Equips staff to provide effective, supportive supervision.

By the end, learners will be able to:

  • Understand the purpose and types of supervision

  • Plan and run structured supervision sessions

  • Support reflection, development and wellbeing

  • Record supervision and act on concerns appropriately

8. Managing Wellbeing and Attendance

Duration: half day · For: line managers and supervisors

Helps managers support staff health and manage absence fairly and effectively.

By the end, learners will be able to:

  • Understand the link between wellbeing, attendance and performance

  • Hold supportive return-to-work and wellbeing conversations

  • Make reasonable adjustments and use occupational health

  • Apply absence policies consistently and fairly

We also offer Coaching Skills for Managers and Mental Health Awareness for Managers. See our Coaching & Mentoring and Wellbeing pages.

Leadership programmes

Courses can be combined into a modular leadership programme for a cohort of managers, blending workshops, e-learning, action learning sets and one-to-one coaching over several months. Programmes are evaluated using the Kirkpatrick model, including follow-up on behaviour change in the workplace.

Accredited qualification

As an approved City & Guilds centre, we deliver the Level 4 Diploma in Adult Care, developing the leadership and practice skills of senior care workers and lead practitioners. Assessment takes place in the workplace with experienced assessors. We can also extend our approval to add further leadership and management qualifications.

How we deliver

  • Face to face at your premises, at our venue at The Charter School Bermondsey, London SE16 4EE, or at partner venues across the UK

  • Live online via Microsoft Teams or Zoom, with interactive activities

  • E-learning on our Moodle learning platform

  • Blended programmes combining workshops, online learning and coaching

  • Early, late and shift-friendly session times for NHS and care staff

  • Accessible materials and reasonable adjustments for every learner

Every learner receives a certificate of completion. Organisations receive reports on attendance, evaluation and impact.

Tailored to your organisation

Any course can be adapted to your sector, values, policies and leadership framework. We begin with a short scoping conversation to understand your needs.

Book or enquire

Public sector buyers can also procure these courses through the Crown Commercial Service Learning and Training Services DPS (RM6219).

Email: admin@lajacademy.co.uk Phone: 07787 720164 Website: www.lajacademy.co.uk

Leadership training for people who lead under pressure

Great services need great leaders. LAJ Academy's leadership and management courses give new and experienced managers the practical skills and confidence to lead people, manage performance and deliver change in demanding public service environments.

Our courses are designed and delivered by experienced leaders and educators, including practising NHS doctors and nurses, who have led clinical teams, services and education programmes themselves. Every course is practical, evidence-based and built around real workplace scenarios.

Why choose LAJ Academy

  • Trainers with real experience of leading frontline teams and services

  • Practical, interactive sessions, not just theory

  • Suitable for NHS, local authority, education, care and third-sector managers

  • Delivered face to face, live online, by e-learning or as blended programmes, and tailored to your organisation

  • An approved City & Guilds centre, Cyber Essentials certified and ICO registered

Our leadership and management courses

1. Leadership Foundations for New Managers

Duration: 1 day (or 2 half-days online) · For: new and aspiring managers, team leaders and supervisors

Helps people make a confident transition into their first leadership role.

By the end, learners will be able to:

  • Understand the shift from team member to manager

  • Recognise their own leadership style and its impact

  • Set clear expectations, delegate and prioritise

  • Communicate effectively with their team and senior colleagues

2. Leading High-Performing Teams

Duration: 1 day · For: managers and team leaders

Practical tools to build trust, motivation and accountability in teams.

By the end, learners will be able to:

  • Explain what makes teams effective

  • Build trust, engagement and shared purpose

  • Run productive team meetings and one-to-ones

  • Address conflict and dysfunction early

3. Compassionate and Inclusive Leadership

Duration: half day · For: managers and leaders at all levels

Explores how compassionate, inclusive leadership improves staff wellbeing, retention and the quality of services.

By the end, learners will be able to:

  • Describe the principles of compassionate leadership

  • Recognise bias and create an inclusive team culture

  • Build psychological safety so people feel able to speak up

  • Support staff wellbeing while maintaining high standards

4. Managing Performance and Difficult Conversations

Duration: 1 day · For: line managers and supervisors

Builds confidence to manage performance fairly and handle challenging conversations.

By the end, learners will be able to:

  • Set clear objectives and give constructive feedback

  • Prepare for and hold difficult conversations

  • Manage underperformance in line with policy

  • Recognise when to involve HR or occupational health

5. Leading Change

Duration: half day · For: managers and leaders implementing change

Practical approaches to planning, communicating and sustaining change.

By the end, learners will be able to:

  • Apply a recognised change model to a real project

  • Understand people's reactions to change and manage resistance

  • Communicate change clearly and involve staff

  • Measure progress and sustain improvements

6. Clinical Leadership

Duration: 1 day · For: doctors, nurses, allied health professionals and clinical team leaders

Delivered by our clinical faculty, this course develops the leadership skills clinicians need to lead safe, effective care.

By the end, learners will be able to:

  • Explain the role of clinical leaders in quality and safety

  • Lead multidisciplinary teams and handovers effectively

  • Use quality improvement approaches in everyday practice

  • Balance clinical, managerial and wellbeing demands

7. Supervision Skills

Duration: half day · For: supervisors in health, care and support services

Equips staff to provide effective, supportive supervision.

By the end, learners will be able to:

  • Understand the purpose and types of supervision

  • Plan and run structured supervision sessions

  • Support reflection, development and wellbeing

  • Record supervision and act on concerns appropriately

8. Managing Wellbeing and Attendance

Duration: half day · For: line managers and supervisors

Helps managers support staff health and manage absence fairly and effectively.

By the end, learners will be able to:

  • Understand the link between wellbeing, attendance and performance

  • Hold supportive return-to-work and wellbeing conversations

  • Make reasonable adjustments and use occupational health

  • Apply absence policies consistently and fairly

We also offer Coaching Skills for Managers and Mental Health Awareness for Managers. See our Coaching & Mentoring and Wellbeing pages.

Leadership programmes

Courses can be combined into a modular leadership programme for a cohort of managers, blending workshops, e-learning, action learning sets and one-to-one coaching over several months. Programmes are evaluated using the Kirkpatrick model, including follow-up on behaviour change in the workplace.

Accredited qualification

As an approved City & Guilds centre, we deliver the Level 4 Diploma in Adult Care, developing the leadership and practice skills of senior care workers and lead practitioners. Assessment takes place in the workplace with experienced assessors. We can also extend our approval to add further leadership and management qualifications.

How we deliver

  • Face to face at your premises, at our venue at The Charter School Bermondsey, London SE16 4EE, or at partner venues across the UK

  • Live online via Microsoft Teams or Zoom, with interactive activities

  • E-learning on our Moodle learning platform

  • Blended programmes combining workshops, online learning and coaching

  • Early, late and shift-friendly session times for NHS and care staff

  • Accessible materials and reasonable adjustments for every learner

Every learner receives a certificate of completion. Organisations receive reports on attendance, evaluation and impact.

Tailored to your organisation

Any course can be adapted to your sector, values, policies and leadership framework. We begin with a short scoping conversation to understand your needs.

Book or enquire

Public sector buyers can also procure these courses through the Crown Commercial Service Learning and Training Services DPS (RM6219).

Email: admin@lajacademy.co.uk Phone: 07787 720164 Website: www.lajacademy.co.uk